Yellow.ai is a conversational automation platform that utilizes AI technology to enable businesses to automate their sales and customer service processes across different communication channels. The company's goal is to make AI accessible to everyone and they provide chatbot and virtual assistant options to enhance customer satisfaction while simultaneously increasing sales and customer support.
Yellow.ai is an enterprise-grade conversational AI platform because it offers flexible deployment options, integration capabilities with enterprise systems and workflows, multilingual support, high security and data privacy standards, and advanced analytics and reporting features.
1. Flexible Deployment Options: Yellow.ai offers customers flexible deployment options including on-premise, cloud, or hybrid environments, allowing them to choose the option that best suits their needs.
2. Integration Capabilities with Enterprise Systems and Workflows: Yellow.ai integrates seamlessly with enterprise systems and workflows, such as CRM, ERP, and ticketing systems, to provide a unified view of customer interactions.
3. Multilingual Support: Yellow.ai offers multilingual support, allowing customers to communicate with their audience in their preferred language, making it an ideal platform for multinational companies.
4. High Security and Data Privacy Standards: Yellow.ai is built with high-security standards, ensuring the confidentiality, integrity, and availability of customer data. It is compliant with global privacy and data protection regulations, such as GDPR, HIPAA, and CCPA.
5. Advanced Analytics and Reporting Features: Yellow.ai provides advanced analytics and reporting features, including sentiment analysis, conversation tracking, and customer journey mapping, which help businesses analyze customer behavior, identify pain points, and optimize their conversational AI strategies. and dynamic AI agents that can be customized to meet the specific needs of customers and employees.
Yellow.Ai allows big companies to create highly sophisticated and specialized chatbots that can generate leads, reply customers and handle many related actions. Furthermore, Yellow.ai chatbots can be designed and created with a few clicks. You can see the Tuning section for a rough sample of the bot creation journey. It's definitely a big automation opportunity for enterprise clients!
Facebook Messenger Integration
Omnichannel AI Customer Support
Google Business Messaging
Fune Tuning / Tips:
- Sign up
- Create Yellow.ai bot
- Create social channel
- Create user journey to collect details
- Add Chatbot Welcome message
- Add Triggers based on format: text, video, file, images etc.
- Connect social channel
- Enterprise Grade Solutions
- Trusted by Many Big Corporations
- Sophisticated Customer Service compared to traditional Chatbots
- Voice support included
- Supports 135+ languages
- You might be able to get a Pay as you GO payment scheme through enquiring
- Many compatible platforms
- flexible deployment options
- deep rooted history in AI industry level chatbots
- Highly customizable
- Pricier than alternatives
- services are charged on 12-months basis on AWS
- not very feasible for small businesses and startups
- Slightly harder learning curve compared to consumer AI products, justifiable due to enterprise nature.
App pricing information for Yellow.ai is as below:
Price: Potential pay as you go options might exist, need enquiring. Otherwise, 12-months chatbot prices for enterprise on AWS Marketplace: Basic plan: $10,000, Standard Plan: $25,000
One of the best chatbot development platform.
- Software Engineer
It works wonder for our operation partners.
Easy to deploy, omnichannel, amazing chatbot product.
- Operations Manager
Yellow.AI's chatbots are incredibly smart and they can be implemented across a variety of main industries such as Banking, Retail & ecommerce, Energy & utilities, Education, Financial services, Advertising, Automotive, Insurance, Manufacturing, QSR’s, Real estate, FMCG, Travel & hospitality, Gaming, Telecom, Pharma & Healthcare. AI revolution is already here!